License management: upgrade and subscription renewal

Modified on Wed, 08 Feb 2023 at 09:29 PM

What this article covers
If your license trial was extended or converted to a subscription, if you recently renewed your subscription, you must update your license so the latest information (namely expiration date) is updated from the Sharp XRM license server, allowing you to continue using the product.  
This article covers the steps required to update your license.


Finding the Address Validation for Dynamics 365 Solution Version Number

  1. Navigate to the Power Apps Maker Portal 
  2. Make sure you select the environment where the application is installed (top right)
  3. Click on "Solutions"
  4. Find the "Address Validation for Dynamics 365" or "Address Validation for Dataverse" solution
  5. Note the version number from the "Version" column



FOR CUSTOMERS USING VESION NUMBER 2.5.x.x. OR HIGHER


  1. Open the Address Validation for Dynamics 365 application.
  2. Navigate to the license area.
  3. Open your active license record.
  4. Click on the “Update License” button and wait for the update to complete.
  5. The expiration date should be updated.


FOR CUSTOMERS USING VERSION NUMBER BEFORE 2.5.x.


First, we strongly recommend that you upgrade to the most recent version of our product, as it will provide the latest updates, enhancements, features and compatibility fixes. To upgrade, you can update your solution from Microsoft AppSource or request the solution installation zip files from our website

Follow the instructions below to refresh your license information on your Dynamics 365/Power Apps environment:

  1. Copy and paste all your license information in a text file (license type, product key, company name, contact name and email.
  2. Delete the license record.
  3. Create a new license record with the information saved in a step 1.
  4. Click on “Validate License”.

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